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Shipping

We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.

Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment). 

Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping. 

Currently we ship to the following European Union countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Hungary
Ireland
Italy
Luxemburg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweeden
×

Returns Policy

If the product you ordered was correctly shipped to you by e-tennis and is not defective, but does not satisfy your needs, you are responsible for returning it to our warehouse within 14 days from the date you received it, at your own expense.

Return address:

e-tennis
Nikolaou Plastira 99 str.
P.C. 55132
Kalamaria, Thessaloniki
Greece
Tel. 0030 2311 205080

Once the product has been returned, we will replace it with another product.

If the price of the product on the date of purchase exceeds €200 and the product is not oversized or overweight (shipping weight under 2 kg), e-tennis will cover the shipping cost of the new product back to you.

If the product price is below €200, or if the product is oversized or overweight (shipping weight over 2 kg), the new product will be shipped to the customer at their own expense, according to our Europe Shipping Price List.

Rackets

To return a new racquet, the following two conditions must be met:

  1. The plastic wrap on the handle has not been removed.
  2. The racquet has not been played with. There must be no ball fuzz on the strings or scrapes on the bumper guard.

Shoes and Apparel

Shoes must not have been worn outdoors and must be in as-new condition. The original shoe box must also be returned in good condition.

Apparel must be in brand-new condition, and the original tags and packaging must remain intact.

Please send the shoes or apparel with a note stating whether you would like credit or an exchange. The original invoice or receipt must also be included.

Other Equipment

All other equipment can only be replaced if it was shipped faulty by e-tennis.

Products Received with an Obvious Defect

If the product you ordered has an obvious defect when received and its original tags and packaging remain intact, you must first report the defect or email a photograph of the defective product to e-tennis at info@tenniscom-s3chris.etennisdev.eu.

You must then return the product, at our expense, to our warehouse within 2 months from the date of purchase.

Return address:

e-tennis
Nikolaou Plastira 99 str.
P.C. 55132
Kalamaria, Thessaloniki
Greece

E-tennis will either replace the defective product or refund the customer.

However, if no obvious defect is found in the returned product, you will be charged both the shipping cost to our warehouse and the shipping cost for returning the product to you, regardless of the value of your order.

After the 2-month period has passed, the customer cannot claim a replacement or refund.

Products That Develop a Problem After Use

If the product you ordered was received in perfect condition but develops a problem after a short period of proper use, within a maximum period of 6 months, you must first report the defect to e-tennis at info@tenniscom-s3chris.etennisdev.eu.

You must then send the product to our warehouse at your own expense, together with the original invoice or receipt and a note describing the problem. We will then send the product to the manufacturer.

The manufacturer will determine whether the product is defective. If the manufacturer confirms that the product is defective, we will replace it free of charge and ship the replacement back to you at our expense.

You may choose to purchase another product while the defective product is being assessed for warranty replacement.

YOU CANNOT CLAIM MONEY BACK.

However, if the manufacturer determines that the product was improperly used, you will not receive any credit. You will also be required to pay the shipping costs if you would like the “defective” product returned to you.

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  1. 3YF63003-090
    Fila Fun 2 Memory Velcro Kids Footwear
    €53.90 MSRP €54.00
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  2. 3BK61007-001
    Fila Firefighter Velcro Lights Kids Footwear
    €54.90 MSRP €55.00
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  3. 7BK61008-200
    Fila Dino Velcro Lights Kids Footwear
    €47.90 MSRP €48.00
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  4. 7BK61008-001
    Fila Dino Velcro Lights Kids Footwear
    €47.90 MSRP €48.00
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  5. 3YF61001-230
    Fila Space 4 Memory Velcro Kids Footwear
    €59.90 MSRP €60.00
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  6. 3YF61001-132
    Fila Space 4 Memory Velcro Kids Footwear
    €59.90 MSRP €60.00
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  7. 3YF61005-220
    Fila Motion 5 Memory Velcro Kids Footwear
    €55.90 MSRP €56.00
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  8. 3YF33002-660
    Fila Memory Spinel 3 V Kids Footwear
    €56.90 MSRP €57.00
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  9. 3YF33002-261
    Fila Memory Spinel 3 V Kids Footwear
    €56.90 MSRP €57.00
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  10. 3YF33002-056
    Fila Memory Spinel 3 V Kids Footwear
    €56.90 MSRP €57.00
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  11. 3YF33002-101
    Fila Memory Spinel 3 V Kids Footwear
    €56.90 MSRP €57.00
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  12. 3YF33002-816
    Fila Memory Spinel 3 V Kids Footwear
    €56.90 MSRP €57.00
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  13. 3YF33002-815
    Fila Memory Spinel 3 V Kids Footwear
    €56.90 MSRP €57.00
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  14. 3AF53002-095
    Fila Memory Sugarbush 5 Kids Running Shoes
    €46.90 MSRP €47.00
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  15. 3AF53001-082
    Fila Memory Killington 3 W/R NNB Kids Footwear
    €49.90 MSRP €50.00
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  16. 3AF53008-185
    Fila Memory Fast 6 V Nanobionic Kids Shoes
    €45.90 MSRP €46.00
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  17. -12%
    3YF33002-312
    Fila Memory Spinel 3 V Kids Footwear
    €49.90 MSRP €57.00
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  18. 3AF53001-036
    Fila Memory Killington 3 W/R NNB Kids Footwear
    €49.90 MSRP €50.00
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  19. 3YF23005-060
    Fila Memory Sunstone 2 V Kids Footwear
    €54.90 MSRP €55.00
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  20. 3YF53003-065
    Fila Memory Space 3 V Kids Footwear
    €59.90 MSRP €60.00
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  21. -12%
    3YF33002-656
    Fila Memory Spinel 3 V Kids Footwear
    €49.90 MSRP €57.00
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  22. 3YF53001-800
    Fila Memory Ayo 4 V Kids Footwear
    €57.90 MSRP €58.00
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  23. 3YF53001-063
    Fila Memory Ayo 4 V Kids Footwear
    €57.90 MSRP €58.00
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  24. -12%
    3YF33002-155
    Fila Memory Spinel 3 V Kids Footwear
    €49.90 MSRP €57.00
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  25. 7YF33002-860
    Fila Memory Spinel 3 V Toddler Shoes
    €53.90 MSRP €54.00
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  26. -12%
    3YF33002-066
    Fila Memory Spinel 3 V Kids Footwear
    €49.90 MSRP €57.00
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  27. 3YF51010-120
    Fila Memory Hoppie V Kids Footwear
    €54.90 MSRP €55.00
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  28. 3YF51010-133
    Fila Memory Hoppie V Kids Footwear
    €54.90 MSRP €55.00
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  29. 3AF51019-651
    Fila Memory Danza V Kids Footwear
    €49.90 MSRP €50.00
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  30. 3AF43030-040
    Fila Memory Pick 2 Nanobionic Kid's Basketball Shoes
    €63.90 MSRP €64.00
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  31. 7AF43018-986
    Fila Wizard V Junior Shoes
    €59.90 MSRP €60.00
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  32. -12%
    3YF33002-080
    Fila Memory Spinel 3 V Kids' Footwear
    €49.90 MSRP €57.00
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  33. 3YF43001-995
    Fila Μemory Ayo 3 V Kids' Shoes
    €56.90 MSRP €57.00
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  34. 3YF43005-001
    Fila Memory Squad V Kids' Footwear
    €59.90 MSRP €60.00
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  35. 3YF43002-108
    Fila Memory Sonic V Kids' Footwear
    €57.90 MSRP €58.00
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  36. 7YF33002-080
    Fila Memory Spinel 3 V Toddler Shoes
    €53.90 MSRP €56.00
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e-tennis is a well known tennis shop. e-tennis - Tennis shop. Tennis racquets, bags, tennis shoes & apparel, tennis balls, tennis strings and tennis accessories of all top tennis brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At tenniscom-s3chris.etennisdev.eu you will find all new tennis products as well as sale tennis products up to 70%. You may visit one of our tennis stores to help you

choose a tennis racket

according to your needs and offer you high quality stringing and tennis racket customization services having the best tennis stringers (ERSA certified) and the best stringing machines (Wilson Baiardo).