Want to shop for your gear at even better prices? At e-tennis, we reward your loyalty.
All you need to do is create a customer account at e-tennis and place all your orders online through your account. If the total value of your invoiced online orders placed through your account within one year — starting from the date of your first order — reaches:
1. €250 and above
Your account will automatically become a discount account and, starting with your next order, you will receive a 15% discount on all our products based on their original prices — the crossed-out prices shown on e-tennis.
2. €500 and above
Your account will automatically become a discount account and, starting with your next order, you will receive a 20% discount on all our products based on their original prices — the crossed-out prices shown on e-tennis.
3. €1000 and above
Your account will automatically become a discount account and, starting with your next order, you will receive a 22.5% discount on all our products based on their original prices — the crossed-out prices shown on e-tennis.
4. €2000 and above
Your account will automatically become a discount account and, starting with your next order, you will receive a 25% discount on all our products based on their original prices — the crossed-out prices shown on e-tennis.
*Plus, earn discount coupons worth up to €22 on each of your subsequent orders. For more information, clickHERE.
FREQUENTLY ASKED QUESTIONS
If I place a telephone order worth more than €250 (or have previously placed several telephone orders with a total value exceeding €250, or have placed online orders as a guest) and then create a customer account at e-tennis, will my future orders receive a discount?
No. The customer account you create automatically becomes eligible for a discount when the total value of orders placed through that account exceeds €250 within one (1) year. The discount is automatically applied to all subsequent orders placed through that specific customer account. Telephone orders, whether or not the customer has an e-tennis account, are processed separately as telephone orders and do not qualify for the discount.
If I create an e-tennis customer account and place an order worth, for example, €260 through it (or if I have already placed orders worth €200 and now want to place another order worth €60), will this order receive the 15% discount since my total purchases exceed €250?
No. The discount does not apply to the order that takes you over the threshold. It applies to all subsequent orders placed through that specific customer account.
If the total value of orders placed through my customer account exceeds one of the amounts above, do I have to wait one year before receiving the discount I am entitled to on my next order?
No. This period can be much shorter. For example, if you place two completed orders of €150 and €100 from the same customer account on September 3 and September 25 respectively, then from September 26 your account will automatically receive a permanent 15% discount. If, on October 10, you place another order worth €250 (bringing your total orders to €500 within less than one year from the date of your first order, which was placed on September 3), your account will automatically be upgraded to a 20% discount. This discount will apply to every order you place from October 11 of the current year (the date your latest order was paid) until October 10 of the following year. If you place additional orders and their total value within the year exceeds €1,000 or €2,000, your discount will automatically increase to 22.5% or 25% respectively and will remain valid for one year after your latest order. You will be notified of all the above changes by automated email.
Can I lose the additional discount I earned in the previous year if I do not place enough orders during the following year?
Yes. In the example above, if you became eligible for a 20% discount on October 11, 2013 and from then until October 10, 2014 you placed orders with a total value of, for example, €200 (purchases totalling €500 or more are required to maintain this benefit), your account would be reduced to the 15% discount level. The 15% discount is never lost. The same process applies to the other discount levels.
Can I place orders through my e-tennis customer account and have them shipped to friends so that my account reaches a higher discount level faster?
Yes. Orders placed through a customer account can be shipped anywhere in Greece. Simply select "Ship to a different address" in the shipping address section. The value of these orders will count normally towards the automatic upgrade of your account to a higher discount level.
If I place an order as a guest and then create a customer account, can that order be added to my account so I can benefit from the discounts above in the future?
No. Discounts for all customer accounts are calculated automatically, so an order cannot be added to an account retrospectively.
Български
