×

Returns Policy

If the product you ordered was correctly shipped to you by e-tennis and is not defective, but does not satisfy your needs, you are responsible for returning it to our warehouse within 14 days from the date you received it, at your own expense.

Return address:

e-tennis
Nikolaou Plastira 99 str.
P.C. 55132
Kalamaria, Thessaloniki
Greece
Tel. 0030 2311 205080

Once the product has been returned, we will replace it with another product.

If the price of the product on the date of purchase exceeds €200 and the product is not oversized or overweight (shipping weight under 2 kg), e-tennis will cover the shipping cost of the new product back to you.

If the product price is below €200, or if the product is oversized or overweight (shipping weight over 2 kg), the new product will be shipped to the customer at their own expense, according to our Europe Shipping Price List.

Rackets

To return a new racquet, the following two conditions must be met:

The plastic wrap on the handle has not been removed.
The racquet has not been played with. There must be no ball fuzz on the strings or scrapes on the bumper guard.

Shoes and Apparel

Shoes must not have been worn outdoors and must be in as-new condition. The original shoe box must also be returned in good condition.

Apparel must be in brand-new condition, and the original tags and packaging must remain intact.

Please send the shoes or apparel with a note stating whether you would like credit or an exchange. The original invoice or receipt must also be included.

Other Equipment

All other equipment can only be replaced if it was shipped faulty by e-tennis.

Products Received with an Obvious Defect

If the product you ordered has an obvious defect when received and its original tags and packaging remain intact, you must first report the defect or email a photograph of the defective product to e-tennis at info@tenniscom-s3chris.etennisdev.eu.

You must then return the product, at our expense, to our warehouse within 2 months from the date of purchase.

Return address:

e-tennis
Nikolaou Plastira 99 str.
P.C. 55132
Kalamaria, Thessaloniki
Greece

E-tennis will either replace the defective product or refund the customer.

However, if no obvious defect is found in the returned product, you will be charged both the shipping cost to our warehouse and the shipping cost for returning the product to you, regardless of the value of your order.

After the 2-month period has passed, the customer cannot claim a replacement or refund.

Products That Develop a Problem After Use

If the product you ordered was received in perfect condition but develops a problem after a short period of proper use, within a maximum period of 6 months, you must first report the defect to e-tennis at info@tenniscom-s3chris.etennisdev.eu.

You must then send the product to our warehouse at your own expense, together with the original invoice or receipt and a note describing the problem. We will then send the product to the manufacturer.

The manufacturer will determine whether the product is defective. If the manufacturer confirms that the product is defective, we will replace it free of charge and ship the replacement back to you at our expense.

You may choose to purchase another product while the defective product is being assessed for warranty replacement.

YOU CANNOT CLAIM MONEY BACK.

However, if the manufacturer determines that the product was improperly used, you will not receive any credit. You will also be required to pay the shipping costs if you would like the “defective” product returned to you.

Luxilon tennis strings

Luxilon is the world's leading manufacturer of tennis strings for maximum performance. Today, more than 60% of the Top 50 ATP & WTA Tour players trust Luxilon in their biggest matches.

WR8313601
Luxilon Eco Power Tennis String (1.30mm, 12m)

Special Price €14.90 MSRP €15.00
-11%

WR8313701
Luxilon Eco Power Tennis String (1.30mm, 200m)

Special Price €159.90 MSRP €179.00
-10%

WR8307001
Luxilon Alu Power Tennis String (1.25mm, 200m)

Special Price €319.90 MSRP €357.00
-10%

WRZ993200
Luxilon Alu Power Spin Tennis String (1.27mm, 220m)

Special Price €319.90 MSRP €357.00
-28%

WRZ990142
Luxilon 4G Tennis String (1.30mm, 200m)

Special Price €259.90 MSRP €360.00
-11%

WRZ990230
Luxilon Alu Power Tennis String (1.30mm, 220m)

Special Price €267.90 MSRP €300.00
-14%

WRZ9491
Luxilon Natural Gut Tennis String (12 m)

€58.50 MSRP €68.30

View Details
WRZ998800
Luxilon ALU Power String (1.20mm, 12 m)

Special Price €25.00 MSRP €26.30
-14%

WRZ990102
Luxilon Alu Power Soft Tennis String (1.25mm, 200m)

Special Price €288.00 MSRP €336.00
-14%

WRZ990106
Luxilon Element Tennis String (1.25mm, 200m)

Special Price €234.00 MSRP €273.00
WRZ997112
Luxilon 4G Tennis String (1.30mm, 12m)

Special Price €24.90 MSRP €27.50 As low as €21.00

Buy 2 for €21.00 each
WRZ997110
Luxilon 4G Tennis String (1.25mm, 12m)

Special Price €24.90 MSRP €27.30 As low as €21.00

Buy 2 for €21.00 each
WRZ995100
Luxilon Alu Power Tennis String (1.25mm, 12m)

Special Price €25.00 MSRP €26.30
-14%

WRZ990100
Luxilon Alu Power Tennis String (1.25mm, 220m)

Special Price €297.00 MSRP €346.50
-20%

WRZ990200
Luxilon Alu Power Rough Tennis String (1.25mm, 220m)

Special Price €279.90 MSRP €350.00
-29%

WR830210
Luxilon Alu Power Tennis String (1.15mm, 200m)

Special Price €249.90 MSRP €350.00
-54%

WR8302201
Luxilon Alu Power Tennis String (1.30mm, 12m)

Special Price €11.90 MSRP €26.00

Phone
+30 2311 205080
Mail
Ask Us
Stores
Stores

e-tennis is a well known tennis shop. e-tennis - Tennis shop. Tennis racquets, bags, tennis shoes & apparel, tennis balls, tennis strings and tennis accessories of all top tennis brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At tenniscom-s3chris.etennisdev.eu you will find all new tennis products as well as sale tennis products up to 70%. You may visit one of our tennis stores to help you

choose a tennis racket

according to your needs and offer you high quality stringing and tennis racket customization services having the best tennis stringers (ERSA certified) and the best stringing machines (Wilson Baiardo).